The second-hand marketplace Members Share Displeasure Over Sizing Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants have taken to social media claiming that product pages now present a different size category versus the original listing because of the remapping.
The company said the new system was more in line with similar services.
The platform has recommended to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Updates
Earlier, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
Member Accounts
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
A different user, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change to its shipping options after backlash from users.